Monthly Archives

And What is Your Email Address?

By: Tom Merriott, Nexstar’s Call Center Excellence Coach If you’re not asking for your caller’s email address you are...

And What is Your Email Address?

By: Tom Merriott, Nexstar’s Call Center Excellence Coach If you’re not asking for your caller’s email address you are...

Thanksgiving Countdown: The Sales Team Dishes Up Fantastic Food!

Bryan Martin and Lisa Schardt, Nexstar’s Dynamic Sales Duo, offer up the following fantastic Thanksgiving recipes: Lisa’s Harvest Sweet...

Thanksgiving Countdown: The Sales Team Dishes Up Fantastic Food!

Bryan Martin and Lisa Schardt, Nexstar’s Dynamic Sales Duo, offer up the following fantastic Thanksgiving recipes: Lisa’s Harvest Sweet...

What’s Your Lead Follow Up Process?

By: Jodi Peter Heating season is upon us.  Every Comfort Consultant in the HVAC replacement business gets 1 of...

What’s Your Lead Follow Up Process?

By: Jodi Peter Heating season is upon us.  Every Comfort Consultant in the HVAC replacement business gets 1 of...

Thanksgiving Countdown: Jim’s Holiday Schedule

Besides being incredibly thankful for the opportunity to work with the greatest contractors in the world, Nexstar business coach, Jim “Bone” Hamilton, is...

Thanksgiving Countdown: Jim’s Holiday Schedule

Besides being incredibly thankful for the opportunity to work with the greatest contractors in the world, Nexstar business coach, Jim “Bone” Hamilton, is...

Thanksgiving Countdown: Susan’s Corn Cassarole and Audrey’s Sugared Pecans

This Thanksgiving Countdown posts two yummy sides: Susan Kimball’s Corn Casserole and Audrey Langlois’ Sugared Pecans! We hope you’re...

Thanksgiving Countdown: Susan’s Corn Cassarole and Audrey’s Sugared Pecans

This Thanksgiving Countdown posts two yummy sides: Susan Kimball’s Corn Casserole and Audrey Langlois’ Sugared Pecans! We hope you’re...

Thankgiving Countdown:Tom’s Cantastic Cranberries

We’re sure you’ll really enjoy this recipe. It is a time-honored tradition from the home of Tom Merriott, Nexstar’s...

Thankgiving Countdown:Tom’s Cantastic Cranberries

We’re sure you’ll really enjoy this recipe. It is a time-honored tradition from the home of Tom Merriott, Nexstar’s...

When Is It Time To Hire A CSR?

By: Tom Merriott Nexstar Call Center Excellence Coach Hey Tom, how do I know if it’s time to hire...

When Is It Time To Hire A CSR?

By: Tom Merriott Nexstar Call Center Excellence Coach Hey Tom, how do I know if it’s time to hire...

Members Giving Back To Their Communities

Many Nexstar members are performing amazing acts of kindness in their community every day and they are using the Internet...

Members Giving Back To Their Communities

Many Nexstar members are performing amazing acts of kindness in their community every day and they are using the Internet...