Monthly Archives

Tech Training Video Series: Wake Up Call 6-25-13

Creating Positive Change By Nexstar Master Trainer Dan Friesen In this week’s video blog, Nexstar Master Trainer Dan Friesen shares...

Tech Training Video Series: Wake Up Call 6-25-13

Creating Positive Change By Nexstar Master Trainer Dan Friesen In this week’s video blog, Nexstar Master Trainer Dan Friesen shares...

By Lisa Schardt, Nexstar® Network Business Enhancement Specialist It’s hot. It’s rainy. It’s humid. Your HVAC customers are hot....

Summer Sales Hide a Multitude of Sins

By Lisa Schardt, Nexstar® Network Business Enhancement Specialist It’s hot. It’s rainy. It’s humid. Your HVAC customers are hot....

Would you like to close more jobs, grow sales and increase profits? How many times have you walked away...

Seal the Deal

Would you like to close more jobs, grow sales and increase profits? How many times have you walked away...

With any aspect of business training or self-improvement many owners in the PHCE industries are looking for a quick...

There’s No Magic Pill

With any aspect of business training or self-improvement many owners in the PHCE industries are looking for a quick...

Every time I speak to an owner or general manager about call center training or customer service effectiveness, I...

Smiles Shine Through the Phone!

Every time I speak to an owner or general manager about call center training or customer service effectiveness, I...