Business Training: Make the Most of your Investment - Nexstar Network

 

If you are wondering how, as an independent residential contractor, you can get the results you expect when you send your employees to sales or customer service training? Instead of focusing your expectations on the training itself – focus on your expectations after the training has finished. Employees need to understand and buy in to “why” they are going to training and “how” this training will benefit them at work. See more in this The ACHR News article from October 2013.

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Julian is Nexstar's vice president of operations. He has worked in the business operations side of the PHCE industry for more than 20 years, and has found success all along the way.