Residential HVAC: Questions Can Lead to More than Answers - Nexstar Network

It’s important in business to be able to freely ask questions. It’s even more important when you are managing others. You must be able to gain an understanding of your employee’s role, process or even perspective, to make sure you are on the same page. It can be a slower process but it is important for the long term.

Keeping this in mind is helpful when you feel like taking the quick path and directing an employee on what to do versus asking him a few questions so he discovers on his own what path to take. Read more about how to better use questions to improve your employee interactions. 

For more information about other tools and resources Nexstar has to improve employee engagement, contact us or call 1 (888) 240-STAR.

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Julian is Nexstar's vice president of operations. He has worked in the business operations side of the PHCE industry for more than 20 years, and has found success all along the way.