The top three ways HVAC Installation Training has improved my business:
- A radically improved customer experience! We teach the installers to create a relationship with the customer, which builds confidence. This elevates our brand and makes our service distinctly better than that of our competitors.
- Our jobs go smoother! We have a well-thought-through process. We train professional ways to ask questions that clear all the hidden things that can ambush a productive day.
- Our techs are empowered to be the superheros they are! These guys are literally our product, and they need to be proud, and confident. They feel better about themselves, and the customers feel the confidence and everyone has a better experience.
Radiant Plumbing & Air HVAC Installation Training.
The Nexstar class runs across two days. It’s designed for techs in the field who have never had to use a script. In a fun and safe environment, we ease them into performing the training on video, in front of a small group of their peers. At Radiant, we do weekly training that touches on the steps of the process, so they don’t revert back to their old ways.
I’m proud to have played a role in the development of this training. I’m even more proud of the difference it has made for my install techs and our customers.
I encourage you to start this training NOW!
Radiant techs ensure the customer is happy and complete the install with a “Happy Customer Photo.”