Tracy4websiteSAINT PAUL, Minn. – Nexstar Network is excited to announce that Tracy Robinson has joined its staff of coaching experts as call center implementation coach.

“Tracy has the two elements needed to succeed here at Nexstar: hands-on experience and a passion to serve others,” said Scott Pearson, Nexstar’s Director of Coaching. “Her energy is contagious and we are blessed to have her on the team!”

Before coming to Nexstar, Robinson gained experience in several PHCE-industry roles, including call center representative, dispatcher, call center manager, corporate trainer and employee development manager. Before working in the PHCE industry, she worked as customer service and sales manager at a Fortune 500 company in the wireless industry.

“My love for helping people is what drives me,” Robinson said. “Nexstar encourages our staff, members, and partners to truly perform at their highest level and gives us the tools to do so. I am extremely excited to have the opportunity to focus on our front line employees in the PHCE industry and get each of them performing at their personal best!

Robinson joins a joins a team of 35 dedicated coaches, trainers and support staff who work with plumbing, HVAC and electrical residential service contractors to help them improve their businesses.

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Nexstar Network® is a trusted partner in helping nearly 500 independent residential service contractors improve their businesses and has been since 1992. Nexstar members benefit from comprehensive business training, proprietary processes and systems, and dedicated business, call center and marketing coaches. For more information please visit www.nexstarnetwork.com, via Facebook, Twitter, or our blog, www.nexstarnetwork.contractors.

For more information:

Robin Turnblom

Nexstar Network®

651.789.8545

robint@nexstarnetwork.com

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Robin is Nexstar's communications specialist and staff writer. She's also the editor of the company magazine, "At Your Service."