Don’t Forget This Key Step in Prepping Your Call Center for Busy Season Communicate! Read part one of this series: Are you READY? Prepping Your Call Center for Busy Season. Before busy season hits, your team needs to be aware of vacation time and paid time off. This doesn’t mean you must issue a complete blackout period, but you need to...
Introducing Leadership Lounge: A Business Development Podcast Nexstar Network is so excited to bring you Leadership Lounge, a podcast hosted by our President and CEO Jack Tester! In each episode, Jack will discuss relevant business planning workshops development topics from a leadership perspective, including personal leadership...