Experienced Coaches

Nexstar coaches come from the industry and have owned and operated businesses within it. They have seen and solved challenges you face. They guide, advise and mentor members and show you the rewards of accountability. Nexstar’s coaching bench specializes in the following areas:

  • Business Management
  • Call Center Training
  • Marketing Planning
Bill Mattern | Business Coach | Email Bill Mattern has been a a successful residential service business coach since 2005. Bill also worked for Bank of America as a consumer loan officer in addition to owning his own business. He holds a BA in History and an MBA.
Cerier_Ed_Feb 2011
Ed Cerier | Marketing Strategist | Email Ed Cerier says, “My greatest joy is helping Nexstar members find their ‘ah ha’ marketing moments.” Ed played a big role in creating surefire marketing systems for Nexstar, including trade-specific marketing guides, the Marketing System, and more.
Jim Hamilton | Business Coach | Email Jim Hamilton spent 36 years in the PHCE service industry, implementing the principles of every system Nexstar has developed. He knows they work! He has purchased and transformed 28 underperforming companies into profitable businesses.
Jodi Peter | Business Coach | Email Jodi Peter enjoys guiding people down the ever-changing road to achieving their vision of success. She strongly believes in setting goals and exceeding them. Prior to coming to Nexstar, she served as the General Manager of a successful PHC company.
Jodie Deegan | Business Coach | Email Jodie Deegan is passionate about sharing 25 years of HVAC, plumbing and electrical management expertise with Nexstar members to help them successfully grow their business.
Julian Scadden | Training Implementation Coach | Email Julian leads Nexstar’s Training Accountability Program and coaches member companies through the process making the Nexstar training stick in their own shops.
Melanie Tauring | Marketing Coach | Email Melanie’s expertise in consumer marketing planning and strategy is met only by her energy and passion for helping businesses drive their brand messages through effective advertising. She helps companies maximize every channel available to them.
Pamela_Feb 2011
Pam Heruth | Connections Coach | Email Pam has devoted 10 years living Nexstar’s guiding principle to put Members First. In her role as connections coach, Pam will be working directly with members to help them get the most out of their business network of peer contractors.
Rob Buckley | Business Coach | Email Rob is a passionate and dynamic business coach who has spent the past 20 years driving revenue growth and providing visionary leadership in highly competitive markets.
Scott Pearson
Scott Pearson | Coaching Manager | Email Scott is driven to make the implementation of Nexstar’s business systems as easy and foolproof as possible for members. He co-authored many of the online resources for business planning, operations, lead generation and marketing.
Susan Kimball | Marketing Coach | Email Susan Kimball helps members with everything from low cost guerrilla marketing ideas to sophisticated television campaigns. Susan keeps up with the constantly changing world of Internet marketing so members get current knowledge and resources.
Tom Merriott Dec2011
Tom Merriott | Call Center Excellence Coach | Email Tom has twenty years of management experience working with companies of all sizes, focusing on customer service. He is your resource–helping you maximize your call center talent.