Welcome to the Nexstar Network blog!

Check out member success stories, get business advice from our coaches, and more.

Tech Profile of the Month: Nate Wood, Aztec Plumbing

Nate Wood, Nexstar-Certified Service Technician, Aztec Plumbing How long have you been with your company and in the industry? I have just celebrated my one year anniversary with Aztec Plumbing at the beginning of May, and I have been a full-time plumber... read more

PHCE Call Center: Three Common Phrases to Avoid As a CSR

Here are three phrases you should avoid as a customer service representative in a residential service company in order to provide your customers with the best experience possible: “I can’t…” Please do not tell a customer or patron what you can’t do for them. Focus on... read more

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