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If you’re offering service plans to your customers, you already know how valuable these customers can be to your...

PHCE Contractors: Service Plan Customers – Hitting a Home Run

If you’re offering service plans to your customers, you already know how valuable these customers can be to your...

  Contractors are constantly asking me for the perfect call center script so they can modify it to make...

PHCE Contractors: Six Steps to the Perfect Script

  Contractors are constantly asking me for the perfect call center script so they can modify it to make...

One question I am asked repeatedly in regard to training is “How do we make the training stick?” To...

Residential Contractors: Help Technician Training Stick

One question I am asked repeatedly in regard to training is “How do we make the training stick?” To...

The “right price” doesn’t mean you have a magical number floating around that you should be using to sell your services. The...

Residential Contractors: What’s Your Number?

The “right price” doesn’t mean you have a magical number floating around that you should be using to sell your services. The...