What are you signing up for?

You just registered for a four-week sample of Nexstar’s online training! This training supports our classroom training and the ideology of Nexstar’s call center trainers and coaches.  The online content supports key concepts like: billable hour efficiency, effectively booking service calls, how to reschedule customers and outbound calling. The video on the right is a training module for customer service representatives, which is part of Nexstar’s Customers First video series for frontline (customer-facing) employees in your business.

 

What else does Nexstar offer?

Nexstar offers the most comprehensive PHCE training in the industry. All of our classroom training is participant-centered, meaning that we approach training from the learner’s perspective, making our content engaging and easy to understand, practice and implement.

Learn more about call center training