What are you signing up for?

You just registered for a four-week sample of Nexstar’s online training! This training supports our classroom training and the ideology of Nexstar’s call center trainers and coaches.  The online content supports key concepts like: motivating technicians, PHCE business systems, knowing your average ticket, building trust with customers and how to create the best customer experience on a service call. The video on the right is part of our online training series for technicians and other frontline (customer-facing) employees in your business.

 

What else does Nexstar offer?

Nexstar offers the most comprehensive PHCE training in the industry. All of our classroom training is participant-centered, meaning that we approach training from the learner’s perspective, making our content engaging and easy to understand, practice and implement.

Learn more about service manager training