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Jeff Pfister, Dispatcher, Donnelly’s Plumbing, Heating and Cooling How long have you been with your company and in the...

Featured Call Center Employee: Jeff Pfister, Donnelly’s Plumbing, Heating and Cooling

Jeff Pfister, Dispatcher, Donnelly’s Plumbing, Heating and Cooling How long have you been with your company and in the...

Sara Dunne, Call Center Representative and Contracts Specialist, Mike Williams Plumbing, Heating, Air Conditioning and Sewer How long have...

Featured Call Center Employee: Sara Dunne, Mike Williams Plumbing, Heating, A/C and Sewer

Sara Dunne, Call Center Representative and Contracts Specialist, Mike Williams Plumbing, Heating, Air Conditioning and Sewer How long have...

The first step in effectively handling a complaint is to develop a plan within your company. This would include...

PHCE Call Center: Handling Complaints Effectively

The first step in effectively handling a complaint is to develop a plan within your company. This would include...