Meet the Team

Decades of experience. Passion for the industry.

We're here to help you transform your business. Click on any photo below to learn a little more about that team member.


Lisa White

Membership Sales


Alexa Bacuetes

Meeting & Event Planner


Heath Betts

Training Implementation Coach


Scott Brinkley

Business Coach


Ed Cerier

Marketing Manager


Michelle Dickhausen

Staff Accountant


Carrie Fraser

Creative Services Manager


Bobby Hamilton

Trainer & Sewer Solutions Specialist


Susan Kimball

Internet Marketing Coach


Lucas McAlpin

Customer Experience Coach


Scott Pearson

Director of Coaching


Jamie Robinson

Business Coach


Jeff Stagnoli

Business Coach


Jack Tester

President & CEO


Steven Vang

Online Learning Specialist


Gresham Ard

Business Coach


Gina Baratto

Events Manager


Stacey Billings

Director of Finance & Administration


Rob Buckley

Business Coach


John Conway

Business Coach

Elise Fitzgerald

Website Administrator


Dan Friesen

Master Trainer


Jim Hamilton

Business Coach


Mallory Kitzmann

Administrative Assistant


Keith Mercurio

Director of Training


Anna Rasmussen

Meeting & Event Planner


Tracy Robinson

Call Center Implementation Coach


Brett Sumpter

HVAC Technical Coach


Susan Tigner

Strategic Partner Manager


Jeff Atwell

Plumbing Technical Coach


Angie Bertrand

Creative Project Specialist


Angel Braaten

Staff Accoutant


Steffan Busch

Workforce Development Coach


Jodie Deegan

Training Implementation Coach


Jake Frantzen

E-Learning Specialist & Videographer


Mary Gillen

Member Relations Representative


Pamela Heruth

Connections Coach


Tom Merriott

Call Center Excellence Coach


Jodi Peter

Business Coach


Shane Rau

Accounting Coach


Julian Scadden

Vice President of Operations


Melanie Tauring

Marketing Coach


Robin Turnblom

Communications Specialist & Staff Writer


Janet Wopinski

Assistant Strategic Partner Manager

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