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Call Center Management
Tracy Robinson
Call Center Excellence Coach
In today’s market, consumers do not mind spending their hard-earned money for a quality product or name-brand service. Read More…
HVAC Installation
Keith Mercurio
Director of Training
Installers are vital to your business! Nexstar has created industry changing training for HVAC installation professionals. Learn More…
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Melanie Tauring
Marketing Coach
Reeves Journal: Run faster and farther with holistic marketing. Marketing is more than a TV ad, direct mail postcard or website. Read more…
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Jim Hamilton
Business Coach
Reeve’s Journal: Managing seasonality. It’s time to stop being surprised by the predictable and take charge.
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Check out the latest issue of At Your Service magazine to learn how Nexstar members carried out a successful succession plan. Read More…
Nexstar Members Get Noticed
Nexstar member Love Plumbing Air & Electrical was recently featured in Plumber Magazine! Read More…
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Membership Retention Percentage
Once you join Nexstar Network our peer connections, coaching, training and strategic partnerships far exceed expectations. Watch the video to hear from raving Nexstar Network fans!
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Learn About Nexstar’s History & Meet Our Founder
Frank J. Blau’s Wisdom Is Now Available In Print! Authored by industry expert and longtime friend, Ellen Rohr, Soaring With Eagles chronicles Frank Blau’s history within the industry and contains insights on how he’s changed the lives of fellow contractors. This book is available print-on-demand through amazon.com. The book, The Business of Contracting: How To Make Money In The Contracting Business contains reprinted articles from Plumbing & Mechanical magazine. Known as the “best of” Frank Blau, readers can witness the breadth of Frank’s experience in the home services industry. This book is available printed or as an e-book through shubee.com. Order Soaring With EaglesOrder The Business Of Contracting
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Help us congratulate our member from down under, Curran Plumbing - service and trade of the year AND business of the year winner!! www.illawarramercury.com.au/story/5534966/winners-of-the-illawarra-and-south-coast-local-business...
Winners of the Illawarra and South Coast Local Business Awards announced
illawarramercury.com.au
More than 8850 nominations for Illawarra and South Coast Local Business Awards.
Out of 8,850 nominations, a humble plumbing company takes gold..... But we are a NEXSTAR company and we hit a home run on that night. Who would of expected that, we are very happy little company at the moment. Without NEXSTAR and our coach Jodi Peter this would never have happened. Thanks NEXSTAR for the inavative and business approach to our industry, and helping this small business achieve great success. NEXSTAR rocks 👍, thanks Pat from Curran Plumbing.
Awesome! Congrats!
That is one chill pupper. HomeWorks Plumbing Heating Air, can we have him?!THIS WORKS ... as a temporary fix when the AC is broken 😉 Unfortunately not everyone in the family can cool off this way, so if things are not "working" just right, our team will get you fixed right away!
#WeMakeYourACWork #DontSitInYourFridge
Here's a quick THANK YOU to Keith Mercurio and his staff of trainers at Nexstar for always promoting a positive outlook. Our company routinely shares the 5-5-20 method with anyone who will listen. Take a look at page 6 of the local article from a customer and friend we serve in Highland IL.
drive.google.com
How your company "sounds" to prospective customers can have an enormous effect on your conversion and retention rates.
In our latest influencer blog, Nexstar's Call Center Excellence Coach Tom Merriott teaches you how to develop a more empathetic and customer-centric company voice. Check it out!
bit.ly/2Kdt873
nexstarnetwork.com
For PHCE Business owners and managers, knowing how you sound on the phone is vital to the continued success of your organization.Do you have a marketing success story worthy of recognition? We'd love to hear about it! Apply today for Nexstar's 2018 Marketing Awards!
Make sure to submit your application before the July 6th deadline. Winners will be recognized at this year's Super Meeting in sunny Marco Island, Florida! 🏝️☀️😃
Apply Today: bit.ly/2IrJrau