Tech Training Video Series: Wake Up Call 1-29-13

“Role Play Video – Skill practicing a service call using Nexstar Service System 2.0” By Nexstar Sales Trainer Keith Mercurio In this week’s video blog, Nexstar Sales Trainer Keith Mercurio role plays a service call. He shows the steps outlined in...
Advice From A Business Coach: Don’t Be Governed By Fear

Advice From A Business Coach: Don’t Be Governed By Fear

I want to share with you an acronym that a Nexstar Network member recently reminded me of. Can any of you tell me what FEAR stands for? False Events Appearing Real This acronym is a great thing to consider as we move into 2013. What do you want to accomplish this...

Tech Training Video Series: Wake Up Call 1-15-13

“Own the Moment – The Answer is Yes” By Nexstar Sales Trainer Keith Mercurio In this week’s video blog, Nexstar Sales Trainer Keith Mercurio shares how to look at a service call from the customer’s perspective. He revisits the steps outlined in...
Six Reasons to Join a Business Development & Training Organization

Six Reasons to Join a Business Development & Training Organization

By Bryan Martin, Nexstar® Network Business Enhancement Specialist I believe that running a successful contractor business involves more than writing and implementing a strategic plan, while monitoring funds and expenses. Great plumbing, HVAC marketing plan and...