Business Systems: You can’t grow without structure

Business Systems: You can’t grow without structure

Is there a person in your HVAC, plumbing or electrical business you go to for any and everything? What happens when that person takes vacation or sick time, do the tasks or duties pile up? What if the unthinkable were to happen, and your key employee could not (or...
Praying or Planning? Profitable Growth is Not Accidental

Praying or Planning? Profitable Growth is Not Accidental

By Lisa Schardt, Nexstar® Network Business Enhancement Specialist Your business is growing. You’re growing revenue so fast, you can’t keep up. You are praying that growth continues, because growth is good. AND you pray that someday, you’ll make money. What? If someone...
Price Condition Sooner to Increase Sales and Profits

Price Condition Sooner to Increase Sales and Profits

“Our industry has a long practice of only discussing the price of a job at the end of the service call after the technician builds value for the customer. My experience shows that if we can discuss price appropriately and genuinely earlier in the call, we are...
How do you engage with your customers?

How do you engage with your customers?

Why is it so important to use Facebook to promote my home services business? Nexstar® Network’s Susan Kimball answered this question for readers of The ACHR News last month. Today, two-thirds of internet users expect companies to have an online presence well beyond...