Residential Service Contractors: Set Your Business Strategy Now!

Residential Service Contractors: Set Your Business Strategy Now!

Get Going Now! If you are ready to make a positive change for yourself in 2014 by operating your business differently, then get your comfy shoes on because you had better get going now. No matter what the external forces are, a company run by engaged leadership will...
Service Contractors – Need help changing your business?

Service Contractors – Need help changing your business?

By Denise Swafford, Nexstar Network Business Coach We know changes in your business, from new price models to a different way to talk to customers, can be hard for both you as an owner AND for those in your shop. This is especially true when that change requires many...
Residential Contractors: Find good employees in your own shop!

Residential Contractors: Find good employees in your own shop!

  Consider this reality: To your customer, the employee she is interacting with at any given moment is your company’s brand. Nothing else but the experience that customer is having with your employee will determine if she will be a repeat customer. Not your...
Residential Service Business: Paperwork or Busywork?

Residential Service Business: Paperwork or Busywork?

  Pop Quiz: When you ask your techs to fill out the paperwork for their jobs, who benefits most? A.   Owners B.   Managers C.   Customers D.   Techs If you answered C & D you are absolutely right! Click here to read how Nexstar® Network Business Coach Jodi...