New Year – Same PHCE Business Strategy – How to Get Sustainable Growth

New Year – Same PHCE Business Strategy – How to Get Sustainable Growth

Go on. Look at that! You’ve made it to 2014. No matter how you operated in 2013, your sales probably were good. So for the coming year, you’d be right again, if you don’t change anything, your sales will probably be good again. But sustainable growth doesn’t come...
Residential Contractors: Meeting Overload and How to Avoid It

Residential Contractors: Meeting Overload and How to Avoid It

As a PHCE owner, we need to know how to communicate information to our employees efficiently and effectively. One of the pieces in that communication process is to hold meetings. To learn about how to have an effective meeting as well as to avoid death by meeting,...
Residential Service Contractors: Are You Working Your “Net”?

Residential Service Contractors: Are You Working Your “Net”?

By Lisa Schardt, Nexstar Network® Business Enhancement Coach Are you working your “net”? Unfortunately, I am not talking about fishing I am talking about the more important “net” of “net”working. Our plumbing, heating, cooling and electrical (PHCE) industry is like no...
The Secret of Onboarding: How to Keep Good Employees

The Secret of Onboarding: How to Keep Good Employees

I once heard the saying that, “An employee’s best day is their interview”, because he says all the right things and has on his best attitude. This could be true of your company as well. Onboarding is the secret to how to keep good employees once you hire them. To find...