Residential Contractors: Help Technician Training Stick

Residential Contractors: Help Technician Training Stick

One question I am asked repeatedly in regard to training is “How do we make the training stick?” To answer that question, I like to take a look at the process we, as humans, must go through to learn anything new. I liken this challenge to when you hire a new service...
Residential Contractors: Need Good Employees? Hire a U.S. Veteran

Residential Contractors: Need Good Employees? Hire a U.S. Veteran

If you are looking for good employees, there are countless U.S. veterans who are looking for work. Nexstar Network has partnered with Nexstar Legacy Foundation to support the Troops to Trades program, aimed at making professional training available to returning...
Residential Contractors: What’s Your Number?

Residential Contractors: What’s Your Number?

The “right price” doesn’t mean you have a magical number floating around that you should be using to sell your services. The “right price” does mean that for your business, there is a right price that is based on specific financial assumptions to help you achieve...
PHCE Residential Contractors: Let’s Talk Timing

PHCE Residential Contractors: Let’s Talk Timing

By David Janssen, Nexstar Network® Membership Sales Well, the 2014 NFL Draft took place last week. What an amazing event. As a Minnesota Vikings fan, I wonder if they picked the right players to help the new coaching staff have an immediate impact. With the NFL on my...
PHCE Residential Service: Just Ask Your Team!

PHCE Residential Service: Just Ask Your Team!

Ask yourself right now: Are you in touch with your customer service staff? If you’re not, be aware, in most cases these people know more about some aspects of your business than you do. The best owners I work with know they need to just ask their staff. Read more...