August 2014 - Nexstar Network
Residential Contractors: Getting a Little Bit Better Gets BIG Results!   Being just a little bit better equates to big wins in your financial results. And don’t forget the additional benefits you’ll gain of a happier team and happier customers, giving you the ability to grow and provide more of the reasons you started this beautiful...
Residential Service Contractors – Check Your Blindspot   Sometimes it takes others to point out what’s in our blind spots. One of the benefits from having real connections between your team is the exchange of constructive feedback. When a teammate is acting out of synch with what is best for the team, a good teammate will...
PHCE Contractors: Make it Easy – Just Tell Them What You Want One of the first things I ask contractors I’m coaching is “How do employees know what is expected of them in a specific situation?”, I get an answer that just drives me crazy: “They just know.” The notion that your employees “just know” what’s expected of them...