January 2016 - Nexstar Network
PHCE Call Center: Managing a Crisis How does your call center manage disaster? We’re talking extreme weather, a fire, a power outage—not necessarily the zombie apocalypse—but if that does happen, you’ll be covered for that too. You should know or at least have some idea how your business will continue...
Ashley Sanders, Nexstar-Certified Technician, Waldrop, Inc. How long have you been with your company and in the industry? I have been with Waldrop for one and a half years. I’ve been in the industry for two and a half years.   How did you get started in the...
Residential Service Contractors: Three Ways to Complete Your Personal Goal This Year You hear it all the time, but we can’t say it enough: You have to be the force of change in your business. It sounds daunting—but it doesn’t have to be. Making changes in your business often starts with making changes in your life. Try choosing one skill or area in...
Service Business Coaching: Implementing Your 2016 Marketing Plan So you’ve developed your marketing plan for the year. Now what? Don’t ignore the plan you’ve worked so hard to create: Keeping your focus is key! Use the marketing plan as your road map for the year. With your plan in hand, you will be able to track and assess which...