Are the Right People Answering Your Phones?

Are the Right People Answering Your Phones?

Everyone wants their company to have a great customer experience, from the time they decide to call to when the door closes as your technician leaves their home. It seems like a simple concept, use advertising and your community presence to convince people to call you...
Harnessing the Power of Habits

Harnessing the Power of Habits

Not everyone is a creature of habit. While some people enjoy the routine and security that habits provide, others find habits to be limiting and dull. The fact is, finding and practicing the right habits can be very empowering. Your work routine can make it feel like...