Not everyone is a creature of habit. While some people enjoy the routine and security that habits provide, others find habits to be limiting and dull. The fact is, finding and practicing the right habits can be very empowering.
Your work routine can make it feel like you’re living the same day over and over as you react to situations and put out fires. What if instead, you made a conscious effort to use each day to improve a part of your everyday habits?
Let’s say one of your areas of frustration is technician recalls; specifically, recalls on the same kinds of work. An example of a good habit would be to examine your recalls daily and create processes that reduce recalls or eliminate them altogether. You may even identify a training deficiency. Once you’ve determined the source of the problem, you can address the situation, and wake up to a better tomorrow with fewer recalls. The habit in this case, is looking at your recalls or warranty calls daily. This is a good habit, and this way of thinking can be applied to just about any area of your business.
Not all habits are good, however. An obvious example would be smoking. An example of a bad habit in your business would be not doing weekly one-on-one coaching sessions with your team. By carving out fifteen minutes of time with each of your employees every week, you’re making a habit out of coaching and training, which will have a positive effect on your business. This weekly communication allows you to help your employees develop the root skills that contribute to their success, one step at a time.
By identifying the processes in place at your business, you’ll begin to understand the difference between processes you are doing, and those you should be doing. By setting up schedules for these processes, you’ll create more productive habits that can be practiced on a regular basis. The beauty of this is that you’ll become a master of your time, and you’ll likely be less reactive to everyday situations. Daily improvement over time can yield extraordinary results.