Building a Sustainable Business

Building a Sustainable Business

How Your Ability to Manage Growth Will Define Your Future By Andrew Lahr, Nexstar Network Communications Specialist   Tucked away just to the east of Saint Paul, Minnesota lies one of the oldest plumbing companies in the Midwest. A Twin Cities mainstay, McQuillan...
Training The People Who Answer Your Phones

Training The People Who Answer Your Phones

As an industry, we’re pretty good at training. Most companies meet with field personnel at least once a week, and management gathers once per day to make sure everyone is on the same page. Even manufacturer reps are constantly asking if they can come train the team on...
Create An Environment That Empowers You

Create An Environment That Empowers You

I feel like I’m living out of a cardboard box right now. As a Nexstar coach who lives remotely from the St. Paul office, I have a home office where I conduct most of my work. My home is currently undergoing a complete remodel, so needless to say, my world is upside...