What Is Your Dispatcher’s Job?

What Is Your Dispatcher’s Job?

“What is your dispatcher’s job?” Is a question I’ve asked a lot in my line of work, and the most common answer – by far – is to make sure that all of the calls get run every day. If that is your answer, then you should know that you’ve got some work to do. I’m certain...
Tech Ride Alongs are a High-Return Activity

Tech Ride Alongs are a High-Return Activity

Getting out of the office can often look like the impossible dream. There is so much to be done in the office that the thought of leaving creates anxiety about what won’t get accomplished. What if I told you that time spent in the field (in the form of ride alongs...