Category: Newsroom

Let’s face it—finding excellent technicians and frontline professionals can seem like searching for a needle in a haystack – especially in our industry where demand for skilled trades people continues to skyrocket. But what if…

- By Lisa Kinney, Leadership & Culture Coach

Participating in the Employee Engagement Survey gives you the chance to open your eyes, ears, and mind to how employees feel about working at your company. As an employer, this survey is invaluable to you…

- By Elsa Chase, Digital Marketing Specialist

This month, we sat down with Marketing Coach Jodi Hecimovich to learn about what brought her to Nexstar two years ago, find out about her career journey, and discover what she’s passionate about. Q: What…

Nexstar’s Call Center Management MeetUps are free monthly calls between members of customer service teams and Nexstar customer experience coaches. Anyone can join a call! These MeetUps are a great opportunity for call center managers…

- By Jennifer Frith, Customer Experience Coach

The other day I was at my local grocery store, which has a cute coffee shop attached to it. I decided to order a kombucha on tap. (If you’re not familiar with kombucha, it’s a…

More than 900 members and vendor partners attended Nexstar Network’s annual Super Meeting, held September 24–27, 2024, at the extraordinary Walt Disney World Dolphin Resort in Lake Buena Vista, FL. Over the course of four…