Blog Archives - Page 4 of 15 - Nexstar Network
Featured Call Center Employee: Sara Dunne, Mike Williams Plumbing, Heating, A/C and Sewer Sara Dunne, Call Center Representative and Contracts Specialist, Mike Williams Plumbing, Heating, Air Conditioning and Sewer How long have you been with your company and in the industry? I have been with Mike Williams Plumbing since June 26, 2015. How did you get...
Featured Call Center Employee: Natasha Zamora, Campbell & Company Natasha Zamora, Dispatcher, Campbell & Company How long have you been with your company and in the industry? Well, I started working with Campbell and Company in 2012. It’s only been within the last two years I’ve started as a dispatcher here. How did you get...
Building Value Starts With Your Customer Service Representatives In today’s market, consumers do not mind spending their hard-earned money for a quality product or name-brand service. They do; however, have to be able to perceive that there is indeed value, or a difference between products and services. This begins with the...
Featured Call Center Employee: Sarah Talbot, Call Center Manager at Dutton Plumbing Sarah Talbot, Call Center Manager, Dutton Plumbing How long have you been with your company and in the industry?  I have been with Dutton Plumbing for two years. The industry the same amount of time, but customer service since I was 16. That will be 10 years in...
Tech Profile of the Month: Nate Wood, Aztec Plumbing Nate Wood, Nexstar-Certified Service Technician, Aztec Plumbing How long have you been with your company and in the industry? I have just celebrated my one year anniversary with Aztec Plumbing at the beginning of May, and I have been a full-time plumber...
Why I Joined Nexstar: Calaway Plumbing and Heating in Vaughan, ON Featuring Paul Calcagno, owner of Calaway Plumbing and Heating in Vaughan, Ontario  How did you get started in the plumbing industry? Looking back—I was unemployed at the time—I had called a plumber to my home to fix a problem with a sink and I found the work he...