When It Comes To Training – Start With Why

When It Comes To Training – Start With Why

Twenty employees sit in a classroom learning. They all receive the same information at the same time, and in the same way. The class ends. Does everyone understand what’s been taught? Heads nod. Are we being clear on what is expected? Heads nod again, along with an...
Becoming an Employer of Choice

Becoming an Employer of Choice

The phrase “employer of choice” might be one of the most overused in all of our industry. You and your team want to be an employer of choice. I am an employer of choice. Everyone is claiming to be an employer of choice because of the benefit it provides. That benefit...
Pay Them Well and the Benefits Will Follow

Pay Them Well and the Benefits Will Follow

“Pay them well and they will come. Pay them well and they will stay.” As a business owner or leader, this is a phrase to live by, especially in an age where skilled tradespeople are few and far between. Another great maxim I’ve heard from a very successful Nexstar...
Your Leadership Team

Your Leadership Team

Intention is the most important component in a leadership team. What I mean by intention is that the thoughts and actions of the members of the management team are focused on what’s best for the company, not what’s best for their teams (the service department, for...