Call Center Archives - Nexstar Network
Don’t Forget This Key Step in Prepping Your Call Center for Busy Season Communicate! Read part one of this series: Are you READY? Prepping Your Call Center for Busy Season. Before busy season hits, your team needs to be aware of vacation time and paid time off. This doesn’t mean you must issue a complete blackout period, but you need to...
Featured Call Center Employee: Sara Dunne, Mike Williams Plumbing, Heating, A/C and Sewer Sara Dunne, Call Center Representative and Contracts Specialist, Mike Williams Plumbing, Heating, Air Conditioning and Sewer How long have you been with your company and in the industry? I have been with Mike Williams Plumbing since June 26, 2015. How did you get...