Customer Service Archives - Nexstar Network
Featured Manager: Margot Shaffer, Corley Plumbing Air Electric Nexstar Network likes to feature employees at our member companies who are doing a stellar job. This month, we’re featuring Margot Shaffer, the operations manager at Corley Plumbing Air Electric. How long have you been with your company and in the industry? I...
Don’t Forget This Key Step in Prepping Your Call Center for Busy Season Communicate! Read part one of this series: Are you READY? Prepping Your Call Center for Busy Season. Before busy season hits, your team needs to be aware of vacation time and paid time off. This doesn’t mean you must issue a complete blackout period, but you need to...